This iPhone could not be synced because this computer is no longer authorized?

Question

Level 1

12 points

This iPhone could not be synced because this computer is no longer authorized?

I am trying to sync some music (iPhone 5s) I added to my music library but every time I try to sync it says my computer is no longer authorized even though it is -.- what is going on.. Help?

iPhone 5s, iOS 9.3.3

Posted on Sep 14, 2016 5:41 PM

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Answer 1

jeremy_v

Community Specialist

Sep 15, 2016 2:22 PM in response to naruto77

Hi naruto77,

Thanks for your question. If iTunes for Windows is repeatedly stating your computer is no longer authorized, first, make sure you have updated to the latest version of iTunes. Then, follow the steps in the article below to reset your User Account Controls and remove the SC folder.

Get the latest version of iTunes

If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases

If the issue persists, another thing you can try is to deauthorize your computer (or all computers) and then authorize your computer again.

Deauthorize your computer using iTunes

Take care.

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Answer 2

naruto77 Author

Level 1

12 points

Sep 17, 2016 2:09 PM in response to jeremy_v

Did not work.

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Answer 3

judysings

Community Specialist

Sep 18, 2016 9:40 AM in response to naruto77

Hi naruto77,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - Apple - Support - Product Selection

Best.

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